Webinars
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Q&A with Krispy Kreme UK’s Retail leadership team
Hear our Q&A with Krispy Kreme’s Head of Retail Matt Reeve and Retail Area Manager David Matthews. Both leaders walked us through their use of Yapster’s league gamification feature as a way to get their teams chatting and their sales numbers boosted!
Unlock performance through competition with Yapster’s KPI gamification feature
In our Q2 showcase, we share the upgrade of our KPI Gamification feature.
In this new version, you will be able to run “Leagues” across your sites where teams are competing on a daily basis to be at the top of the League. Run league seasons for a week, two weeks, or even a month allowing all sites to compete for that top place. --
Operational Excellence with Christobell Harrington-Jones
Take the Lead with Christobell Harrington-Jones - why hard-charging Operations Leaders should pause to consider culture
Operational Excellence with Matt Fleming
Take the Lead with Matt Fleming - how Vagabond’s MD creates cultures of accountability through ‘extreme ownership’
Operational Excellence with Sam Lee
Take the Lead with Sam Lee - why open kitchens and cultures are key to the best hospitality experiences
Operational Excellence with MARK MCFADYEN
Take the Lead with Mark McFadyen - how Brewhouse & Kitchen turn passion into profits with their compelling and differentiated customer offer.
Operational Excellence with Neil Williamson
In this first episode of Take the Lead mini series - Operational Excellence, Yapster’s CEO Rob Liddiard chats with Neil Williamson, COO of Popeyes Louisiana Chicken, about the special ingredients that fuelled McDonalds and Krispy Kreme’s success and how he’s seeking to incorporate best practises into his leadership of Popeyes Louisiana Kitchen.
TAKE THE LEAD SERIES - OPERATIONAL EXCELLENCE
Yapster brings you the latest insight and tips from managing directors and operations directors in hospitality with this mini series focused on Operational Excellence.
Yapster showcase featuring Brewhouse & Kitchen
In Yapster's quarterly showcase, Simon Bunn, MD at Brewhouse & Kitchen, and Rob discuss how Brewhouse & Kitchen have embraced KPI Games and the benefits of engaging teams within Yapster using Reward Gateway.
YAPSTER FEATURE SHOWCASE Q4 2021
In the last Feature Showcase of 2021, we present our Multi-timeline & Organisational Hierarchy features. These features will help complex organisations simplify communications.
The realities of life in luxury HR
In the last episode of our People Focus mini series, Rachael Bolton, Director of People & Culture for Nobu Hotel Portman Square gives us an inside look at the pressures and pleasures of being a People Leader in luxury hospitality. Tune in to learn about Nobu’s unusual mix of old-world values and new-age technologies - and much more.
A founder’s perspective on being Head of People
Episode 4 - Dom Jones is one of the Founders of Maray Restaurants. In this episode we chat about his passion for recruitment, engagement and culture, but also the pros and cons of being a founder and also a company’s ‘official’ Head of People.
Top of the class: from uni pals to People Leaders
In Episode 3 of our Take the Lead mini series - People Focus, tune in to learn what Josie Adams, Head of People at Incipio group, thinks is and isn’t “BS” when it comes to latest trends in people tech and data analytics, why great employer brands lose their way according to Lucy Craig, People Professional, and much much more...
Monitoring Engagement with Ed Godwin
In the second episode of the mini series Take the Lead - People Focus, we have the pleasure of chatting with Ed Godwin, experienced People HRD about leadership and what "People Data" looks like today.
You’re hired! Hospitality career trends
In this first episode of Take the Lead mini series - People Focus, Yapster’s CEO Rob Liddiard chats with Krishnan Doyle, Managing Director of COREcruitment, about his "Key Positions" report on current hospitality hiring trends
take the lead series - people focus
Yapster brings you the latest insight, tips and trends from a People Leader Perspective in the hospitality sector with this mini series.
YAPSTER FEATURE RELEASE Q3 2021
In this feature release, we announce the launch of our integration with CPL Learning. Our CEO, Rob Liddiard and Jamie Campbell, Director at CPL Learning discuss how it works and special guest, Graham Blackwell, CEO at Tenpin, shares the benefits and best practice from an operator’s perspective.
TAKE THE LEAD: REDUCING LABOUR TURNOVER
Could 'Social Leadership' make your team happier, more knowledgeable and more productive? In this first episode of our Take the Lead Series - we discuss how to reduce labour turnover with Yapster
YAPSTER FEATURE RELEASE Q2 2021
Yapster’s new module turns site sales into ‘match play scoreboards’ which catalyse social interaction and friendly competition between groups of employees. Unlike conventional KPI league tables, Yapster’s social app allows organisations to run ‘head to head’ matches between 2 sites at a time. Thanks to the Yapster platform’s core messaging capability, competing teams can then engage with each other in-app to boost rivalry and engagement with sales performance numbers.
How do you measure leadership? A Yapster case study with Tossed
Yapster’s new module turns site sales into ‘match play scoreboards’ which catalyse social interaction and friendly competition between groups of employees. Unlike conventional KPI league tables, Yapster’s social app allows organisations to run ‘head to head’ matches between 2 sites at a time. Thanks to the Yapster platform’s core messaging capability, competing teams can then engage with each other in-app to boost rivalry and engagement with sales performance numbers.