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5 tips to support frontline employees through the holiday season
The end of the last quarter can be stressful for frontline employees, as they attempt to keep up with busy customers and conflicting schedules. Here’s how you can support frontline employees through the holiday season!
happy employees, happy company: how sso helps wasabi frontline employees to redeem their rewards
Single sign-on is a simple tool that can help make the lives of your frontline employees a lot easier. Here’s how SSO helps Wasabi employees redeem their rewards.
6 reasons why expressing gratitude at work can boost frontline employee engagement
Are you trying to boost engagement levels amongst your frontline teams? Here’s why gratitude at work matters, from the perspective of Krispy Kreme UK leaders.
6 tips to retain frontline employees through the recruitment crisis, with east coast concepts
In the midst of the post-pandemic recruitment crisis, leaders are looking for new ways to retain frontline employees. Here are our best tips for enticing talent to stay with you - from the perspective of East Coast Concepts.
the future of leadership is social: how social leadership helps krispy kreme inspire frontline teams
Social Leadership is all about influencing people through digital tools at work. If you’re looking for the best way to lead your teams while implementing a secure communication strategy for frontline employees, we’ve got you!
5 reasons why soliciting frontline employee feedback — and acting on it — is key to a thriving business
Surveys and forms are common tools used to measure customer satisfaction — but what about frontline employee feedback? At Yapster, we believe employee happiness is the key to success… here’s why your team’s opinion matters.
take the lead with east coast concepts: supporting frontline teams with tom
At East Coast Concepts, supporting frontline teams through the cost-of-living crisis is a priority. Here’s how ECC leaders implemented a strong communication and financial wellbeing strategy.
7 qualities that set engaging ceos apart
At Yapster, we believe the best CEOs are Social Leaders — here are some leaderships tips for those seeking to boost engagement levels within their frontline teams.
Yapping with cherie hale - the right way to embrace secure communication at work
We’ve sat down with Yapster champion and Deputy General Manager at Brewhouse & Kitchen Cherie Hale to discuss secure communication at work and the downsides of WhatsApp.
WhatsApp at work is a bad idea — make your business safer with yapster
Have you ever wondered if using WhatsApp at work was the right choice for your organisation? At Yapster, we care about making your business safer - here’s how.
Innovation meets performance in hospitality and retail industries
In hospitality and retail, learn how innovation through gamification can help you transform your business. Innovation is your opportunity to add value to your business so that you can increase profits.
6 Habits of Great Leaders
At Yapster we’re passionate about helping you create a culture of performance in your team. In this endeavour, we consider ourselves the tool and you the talent. As you may have heard our CEO, Rob, say: “We are the microphone, but you are the band!”
Too many hospitality leaders still don't know what they stand for (or against)
We were invited to contribute a blog post to Propel, an industry e-newsletter, last month so took the opportunity to get on our Soap Box and share some thoughts on leadership, culture and hiring in tough economic times.
YAPPING WITH CHRIS WYLES
Yapping with Chris Wyles, co-founder of Wolfpack Lager, on what we can learn about 'Performance Communications' from a professional athlete turned hospitality-entrepreneur. Chris played rugby for many years at the highest level domestically (winning multiple titles with Saracens RFC) and internationally (Captaining the USA World Cup team).
WHAT CAN THE WORLD'S GREATEST SPORTS COACHES TEACH US ABOUT PERFORMANCE AND COMMUNICATIONS?
We are fascinated by professional athletes and their coaches. For us, they are the purest source of information on what it takes to achieve elite performance and managerial success in human societies.
How to simplify communication in a complex organisation
Simplify complex communications with Yapster’s hierarchical directory structure, divisional and area-level news feeds and divisional dashboard filters
Casual Dining Show 2021 Review - how coronavirus digitally transformed the hospitality sector
At the Casual Dining Show 2021, the NPD Market Research Group explained how 2021 has seen a 77% increase in downloading hospitality applications. Gusto Italian and Marugame Udon echoed how they used technology during the pandemic to survive.
How The Yummy Pub Co.’s Anthony Pender uses Yapster to reach and engage his employees
A summary of Anthony Pender (The Yummy Pub Co)’s talk at Casual Dining Show 2021. How he engages and motivates pub employees through digital communication and Social Leadership on Yapster.
Tenpin’s CEO inspires employees to “Talk more, Care more and Sell more” by integrating Yapster with CPL Learning
Graham Blackwell, CEO of Ten Entertainment Group plc, discussed the challenges of leading more than 1000 frontline colleagues in recent times. Ten’s mission is to “provide a memorable entertainment service” rooted in employee engagement.
5 REASONS WHY YOU SHOULD INTEGRATE YOUR EMPLOYEE-FACING TECHNOLOGIES
Reduce waste and increase profitability within your business by making it easier for your employees to use your technology.