Operational Excellence with Matt Fleming

take the lead series - Operational Excellence - ep. 04

Matt Fleming, MD at Vagabond has spent 20 years building and leading bar businesses, both as an employee (with operations and management roles at the likes of Soho House Group, Be At One and Stonegate) and a founder.

In this episode of Take the Lead - Operational Excellence, Matt explains his operating philosophy of ‘extreme ownership’, which involves creating cultures of accountability where leaders take full responsibility for the success of their teams. He also touches on how Be At One created the strongest culture of development and performance he’s ever seen (and the ways in which that’s now informing the approach at Vagabond today).